To be eligible for a refund on an item bought on the website, your purchase must be unused and in the same condition in which you received it. It must also be in the original packaging and returned to us within 7 days of receipt. You must inform us immediately in writing that you are returning an item.
To return your purchase, please send it by post or deliver it in person to: Primavera Gallery, 10 King's Parade, Cambridge, CB2 1SJ.
You will be responsible for paying for your own postage costs for returning your item. Postage and insurance costs are non-refundable.
If you are posting an item over £75, you should consider using a trackable postage service and/or purchasing insurance.
We cannot guarantee that we will receive an item returned to us by post.
None of the above Terms and Conditions affects your statutory consumer rights.